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Customer Reviews

Testimonials from our customers

Customers are invited to post a review for individual products after purchase, which is then displayed on the product page in the reviews tab. This is a great way to get unbiased extra information about our products from real people who've bought and used them. 

We welcome feedback from our customers and strive to give the best service and prices we possibly can. Here's what some of our customers have said about us in general: 






Although we don’t buy a great deal from you, you do have exactly what we need. Online? - easy, Pricing? – very good, Efficient? – Absolutely! (Louise Kerrigan)

The service received from yourselves was brilliant as always. Good communication and delivered when expected and requested. Many thanks. (Tom Barratt)

Your Company were brilliant, from helping with the original sample through to deliver, can’t fault you at all… well done. (Denise Beaven)

Thanks again to Pro Packaging. Consistently excellent service and very competitive prices. (Joss Ollett)

Service perfect as usual! (Nik Walker)

It's been a real pleasure speaking with you and I really appreciate your advice today.  I shall take a few tips from you in interacting with customers in my business.  Your customer service really is exemplary. (Rachel Archibald)

Thank you again for ....another.....very professional and friendly service. The goods arrived as scheduled and I would recommend Pro Packaging. Thank You. (Nigel Richardson)

Excellent product and service, very impressed, thanks. (Roger Billings)

You have all been very kind and helpful your machine is just great and also dealt with return very quickly its been a pleasure doing business with you. Your service was very good and helpful above most rivals I was pleased to hear a friendly voice. (David Dunn)                                                     

Your customer service was fantastic at every stage. The product was just what I required and I'll be ordering from you again. Many thanks! (Dachinii Lee-Hewitt)

This is the second time I have used Pro Packaging and again Tara was very helpful with my order. I needed boxes to create many large shoe displays for a product review and found the perfect solution with Pro Packaging. Extremely efficient delivery in perfect time for the product review set up and meeting. We are very grateful for the fantastic service again. I will be sure to return. Thanks. (David Smith)

Yes I was very pleased. Used to habitually buy these bags from e-bay because it was easier, but your service was so fast and I also liked that your carriage charge was much more acceptable than a competitor that was slightly above you in the Google listings. So yes - I will be back again when I need some more. (John Bowers)

Amazing customer service! Very friendly and helpful staff. Quick respond and fast shipment! Prices are competitive. Will definitely buy from you again. Massive Thank You. (Kate Yiu)

Thank you for your service and assistance during selection of film which I went through for my customer. Out of all the people I you and your company were by far the most helpful and professional. You helped me every step of the way and kept me informed about where you we were with my quote. It was truly refreshing to come across someone who clearly values customers and there requirements, thank you. (Nick Parker)

Martyn at Pro Packaging goes that extra mile for us. He always delivers on time and will go out of his way to find what we want. His prices blow everyone else out of the water as well! (Joanne Hubbard)

I would like to say how happy we are with the service and price I have used you for 6 years [as a buyer] with two different companies, and the service has been first class with both companies, many thanks.(Alison Goodger)

We have used Martyn at Pro Packaging for approx 10 years or more.. he is always the best on delivery & cost & he can find anything that is out there if we need it... no complaints.. thank you for the great service... cheers paul (Paul Bisiker)

I have read some reviews on your company and would like to do business with you in the future,it seems only right to deal with someone within your own area plus you were polite and helpful to me on the phone which these days is a rarity and for that I thank you. (Barry Yates)

Quick response to orders placed. Good quality products. Very reasonable prices when you compare them to other suppliers. On the whole we are very pleased with Pro Packaging. (Darren Foster)

Great company to deal with, cheapest packaging company I have found, deliveries usually next day. Would recommend to others. (Richard Cox)

We rely heavily on their excellent next day delivery service so that materials are available when we need them. Always competitive prices too, give them a try ! (Richard Cook)

A very good company to deal with, very quick and speedy response time. If Martyn hasn't got it he will always endeavour to get it for you. A professional company that I have dealt with from the very start. Try them out for service or lose out. (Trevor Cockbill)

These genuine review comments above are either duplicates of reviews posted on our Cylex Directory entry ( or are taken from customer emails.

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Call us on  01530 262476